Pk lack's Privacy Policy

When you create an account and use our services on pk lack, we collect various types of information. This data falls into three main categories:

Personal Identification Information:

• Full name, date of birth & gender
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Residential address

Financial & Transaction Information:

• BKash, Nagad, or Rocket number (only the last 4 digits are stored)
• Deposit & withdrawal history
• Betting & gaming transaction records

Technical Information:

• IP Address & Device Information
• Browser type & operating system
• Site Access Times & Session Data
• Cookies & Local Storage Data

Pk lack uses your data only for specific, legitimate purposes. We never collect information beyond what is necessary.

If you do not wish to receive promotional communications, you can opt out at any time by contacting our support team.

Pk lack uses industry-standard security technology to protect your data. Our servers are monitored around the clock, and multiple layers of security are in place to prevent unauthorized access.

• 256-Bit SSL/TLS Encryption: All data transfers across the website and app are fully encrypted.
• AES-256 Encryption: Sensitive data stored in our database is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall & DDoS Protection: Our server infrastructure is kept secure at all times.
• Regular Security Audits: Systems are regularly audited by third-party experts.
• Access Control: Only authorized pk lack staff can access data on a need-to-know basis.

Cookies are used on the pk lack website and app to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytical Cookies: Helps us understand which pages are used most frequently.
• Marketing Cookies: Used to show promotions tailored to your preferences.

You can block or delete cookies at any time through your browser settings, though some features may become limited as a result.

Pk lack never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• KYC Provider: Approved third-party organizations for identity verification.
• Cloud Services: International-standard cloud providers are used for secure data storage.
• Legal Authorities: To government agencies when required by court order or legal obligation.
• Fraud Prevention: Relevant authorities in cases of suspected money laundering or fraud.

Pk lack believes you should have full control over your own data. To that end, we guarantee the following rights:

• Right to Access: You may request to see what information pk lack holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a common, portable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Pk lack does not retain your data beyond what is necessary. Separate retention periods apply for different types of information:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after the end of the relationship.
• Log & Session Data: Up to 12 months.
• Marketing Information: Deactivated immediately upon opt-out.

Pk lack is intended exclusively for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If we ever inadvertently collect data from a minor, it will be deleted immediately and the account will be closed as soon as we become aware of it.
• If parents have any concerns, they are welcome to contact us directly.

Pk lack reserves the right to update this Privacy Policy as needed. Before any significant changes, we will:

• We will publish notifications on the website.
• We will send a notice to your registered mobile number or email address.
• We will update the "Last Updated" date at the top of the page.

Continued use of our services after a new policy is published will be considered acceptance of the updated terms.